Shipping policy
Shipping Policy
1. Shipping Methods
- We offer several shipping methods to meet your needs, including:
- Only Local deliveries (1-3 business days)
- Shipping method availability may vary based on the delivery location within Bahrain.
2. Processing Time
- Orders are typically processed within [1-2 business days] after receiving payment.
- Orders placed after [6:00 PM or on weekends/holidays] will be processed the following business day.
3. Shipping Costs
- Flat Rate Shipping: A flat rate of [BHD 2/-] applies for standard shipping on all orders for local shipping.
4. Delivery Time
- Delivery times are estimates and are not guaranteed. Delays may occur due to factors outside of our control, including weather or carrier delays.
- Domestic Orders only: Expected delivery time is [1-3 business days]
5. Tracking Orders
- Local Orders: Once your order has shipped, you will receive an email or a notification to your mobile number that was entered at checkout.
- You can also track your order by logging into your Shopify account.
6. Order Issues
- If your order arrives damaged or is missing items, please contact us on +97333887788 within [7 days] of receiving your order.
- For any delivery issues, please contact us, and we’ll assist in resolving them promptly.
7. Shipping Address
- Please ensure that the shipping address provided is correct. We are not responsible for packages delivered to incorrect addresses provided by the customer.
- We are unable to change the shipping address once the order is processed.
8. Delayed Shipments
- While we strive to ensure timely delivery, shipping delays may occur due to factors outside of our control (e.g., weather, holidays, or customs). We will notify you of any significant delays.
9. Returns & Refunds
- For information on how to return or exchange items, please refer to our Returns & Refunds Policy.
10. Customer Service
- If you have any questions regarding our shipping policy, feel free to contact us on umihomex@gmail.com or on +97333887788